Patient and Family Centered Care
Patient & Family Centered Care
At Vincentian, Patient and Family Centered Care means that we put individuals at the core of everything we do. Recognizing that all human beings have unique needs, preferences, and ways of communicating, we work with families, patients and our residents in partnership to ensure that our caregivers are providing for those we serve – and helping them thrive.
To truly understand the patient and resident experience, we work to view through the eyes of those we serve, focusing first on their experience. By joining them on their care journey, we can better understand what’s working and what can be improved. This is practiced in several ways, through shadowing, observation, and continued learning and listening.
Our Care Philosophy
Understanding the resident experience helps us ensure that the environment we foster – truly our residents’ homes – is designed thoughtfully around the individual. We achieve this through resident council groups, resident experience workgroups, and constantly listening, learning and adapting to the needs of those we serve. Vincentian’s programs and spaces are designed to be inclusive to all and reflective of those we serve.
Want to learn more about what makes Vincentian different, or perhaps join our growing team of diverse, yet like-minded innovators? We would welcome a conversation.
Artisanal baked goods proofed with blessings.
Go ahead and sinfully indulge!