[su_spoiler title=”What insurances do you take?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Vincentian accepts most major insurances. Call your desired facility for specific insurance information.
[su_spoiler title=”What is Medicare?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Medicare is a federally funded program that provides insurance benefits for people over the age of 65 and for people with disabilities who qualify. Medicare Part A covers hospital, nursing home, home health, and hospice services. Medicare Part B (for which a monthly premium must be paid) covers physician and some medical services. After qualifying requirements are satisfied, Medicare will pay for short-term care in a Medicare-certified skilled nursing facility, short-term home health services, and hospice care.
[su_spoiler title=”What is Medicaid?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Medicaid is a joint federal and state assistance program that covers those who meet eligibility requirements based on a limited income and financial resources. To qualify for Medicaid, your assets may not exceed the amount determined by Medicaid requirements (totaling a few thousand dollars and including assets such as bank accounts, IRAs, second homes, and stocks and bonds).
[su_spoiler title=”Does Medicare pay for long-term care? Does Medicare pay for personal care?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Medicare will pay for skilled nursing care as long as you have a “skilled” need as defined by Medicare regulations. Eligibility requirements are strictly defined by Medicare. Medicare will not cover intermediate or personal care.
[su_spoiler title=”I need nursing home care but don’t have the necessary funds; what do I do?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
If you are seeking admission to a nursing facility from home or from a personal care facility and do not have funds to pay for the needed care, you can apply for medical assistance (Medicaid) prior to admission to the nursing facility. You may obtain medical assistance by contacting the Pennsylvania Department of Aging or the Pennsylvania Department of Public Welfare.
[su_spoiler title=”Do Vincentian facilities’ fees cover everything?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Generally, fees cover only the nursing care we provide and do not reflect physician visits. A resident’s insurance may cover other professional services. Please contact us to answer your specific questions.
[su_spoiler title=”What is Vincentian’s refund policy?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Refunds will be issued for credit balances once all outstanding payments have been received from insurances, third party payors and/or customer.

Care and Living Environment

[su_spoiler title=”Are Vincentian nursing facilities regulated and controlled?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Yes. Medicare, Medicaid, the Pennsylvania Department of Public Welfare, and the Pennsylvania Department of Health are all responsible for licensure and certification of all Vincentian facilities. Many other agencies also routinely visit and inspect the conditions and services we offer.
[su_spoiler title=”What procedures are followed in case hospital care is required?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Our residents’ attending physicians are responsible for determining whether hospital care is required. In an emergency, facility staff will arrange for transportation to the nearest emergency room.
[su_spoiler title=”What are the visiting hours at Vincentian facilities?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Our facilities are always open to family and friends.
[su_spoiler title=”Are Vincentian facilities open only to members of the Catholic faith?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
We do not discriminate in providing our services. Vincentian doors are open to applicants regardless of race, color, national origin, religion, gender, or disability.
[su_spoiler title=”How often is Mass held at Vincentian facilities, and who offers Mass there?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Each facility establishes its own Mass schedule, with most facilities offering daily mass plus regular interfaith services. Please visit the facility of your choice under locations. A description of pastoral care services, including the mass schedule, is found within the “living at” page.
[su_spoiler title=”What is the ratio of staff to residents at Vincentian facilities?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Staff-to-resident ratios vary from facility to facility and are dependent on the time of day and the specific care needs of the residents. Because of our commitment to quality care, our staffing ratios exceed the state-mandated requirements.

[su_spoiler title=”What transportation services do Vincentian facilities provide?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Transportation services vary from facility to facility, ranging from facility-owned transport buses to Access buses and automobiles; please visit the facility of your choice under locations for more specific information.
[su_spoiler title=”How long do residents normally stay at Vincentian facilities?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
The length of stay for residents is primarily determined by their medical needs and conditions. Stays may range from a few weeks to many years. At our facilities, a multi-disciplinary team headed by the nursing staff routinely work with residents, their families, and their physicians to determine the most appropriate length of stay.
[su_spoiler title=”What types of rehabilitation services do Vincentian facilities provide?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Our facilities provide a full range of rehabilitation services — speech, occupational, and physical therapies. We also offer the oversight of a physiatrist at each of our facilities to coordinate rehabilitation with other types of medical care. Our goal is to work as a team, in conjunction with the resident and his or her family, to return residents to their optimal levels of functioning as quickly and effectively as possible.

Health-Related Assistance

[su_spoiler title=”What is an advanced directive or living will?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
An advanced directive or living will, is a written set of instructions provided by a competent adult that outlines the types of life-prolonging treatment that a person would choose if he or she became unable to make medical decisions. The living will or advanced directive tells whether and when to begin, continue, or withdraw life-sustaining treatment.
[su_spoiler title=”What is “hospice?” Do Vincentian facilities provide hospice?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Hospice is a program that provides pain management and supportive care for the terminally ill, in the home or as an inpatient. Usually, services are covered by Medicare. Hospice services include counseling, education, and bereavement services not only for the patient but also for the family. Vincentian works with a variety of hospice providers to offer services within our facilities at the request of the resident and his or her family.
[su_spoiler title=”Do you provide short-term rehab?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Yes. Physical, speech and occupational therapies to rehabilitate and restore independence are available in accordance with physician orders. Visit our rehabilitation & therapy pages to learn more. Our outpatient program offers a continuum of care in rehabilitation services, so you have the support you need when you return home.

Admissions Process

[su_spoiler title=”What is the admission process?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
The majority of our residents are referred from hospitals and/or physician offices. Prior to hospital discharge, the social worker or case manager contact us concerning your needs. Our team reviews your patient information to ensure that we can meet your needs. The hospital makes arrangements for the transfer, and admissions papers are then completed with the patient and/or the patient’s power of attorney or family member. All residents are assessed by our multi-disciplinary team and a treatment plan is developed. Each resident is assigned a social worker at our facility who is there to assist the resident as well as the family in understanding how the system works, as well as to make their transition more comfortable. If you or your loved one is in the hospital and requires the services of a skilled nursing home, you can request that a Vincentian facility be contacted. If you are planning a surgery such as a knee or hip replacement, you can contact us directly – in advance of your surgery – to arrange for your stay after surgery.
[su_spoiler title=”Do you have a waiting list and, if so, how long is it?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Admission to any of our facilities is dependent upon matching the needs of the prospective resident to bed availability. Factors such as type of care needed (short-term rehabilitation, long-term care, and dementia/Alzheimer’s care), the gender of the patient, and availability of a private or semi-private room will determine whether or not a bed is immediately available for you or your loved one. We encourage you to speak directly with the Admissions Department at your chosen facility as soon as the need for care has been determined (see contact us for location contact information).

Donor Privacy Policy

[su_spoiler title=”What is your Donor Privacy Policy?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
POLICY: Vincentian Charitable Foundation values our donors, volunteers, prospects and affiliated agencies and organizations (hereafter referred to as “supporters”) and takes their privacy seriously. This privacy policy articulates the principles, actions, and beliefs of Vincentian Charitable Foundation (VCF) as well as Vincentian (VCS) and its member ministries with regard to the information collected, retained and used related to our supporters. This information includes:

  • Personal information obtained from supporters through pledge cards, letters, surveys, applications, and other forms, in writing, in person, by telephone, or electronically (e.g. name, address, employer, birth date, credit card number, family members, interests, etc.)
  • Individual information may also be collected about a supporter’s present and past giving history, volunteer activity, committee service, information from public documents and reports, and any other interactions an individual may have had with VCF, VCS, or member ministry employees.
  • This privacy policy is intended to be applied in conjunction with related Vincentian Charitable Foundation and Vincentian Collaborative System policies.

ELIGIBILITY: This policy applies to Vincentian Collaborative System (VCS) and all it’s member ministries including, Vincentian Charitable Foundation (VCF), Vincentian Child Development Center (VCDC), Vincentian Rehabilitation Services (VCS Rehab Services), Marian Manor (MM), Vincentian de Marillac (VdM), and Vincentian Home (VH).

I. Guiding Principles:

  • We do not sell, rent, lease, trade or share supporter information.
  • Without the supporter’s consent, we do not provide their information to organizations or individuals outside VCF, VCS or the member ministries.
  • We contractually require any person or organization providing services to VCF, VCS or the member ministries to protect the confidentiality of supporter information.
  • We will hold strictly confidential all information concerning supporters, including names, addresses, names of beneficiaries, nature, and value of estates, amounts of provisions or gifts, etc. unless a donor/prospect grants permission to use selective information for purposes of referral, testimonial, examples, recognition, or publicity.
  • We have procedures in place to limit access to information to those employees and volunteers who need to know such information in order to fulfill our mission.
  • We educate our employees and volunteers about the importance of protecting the privacy and security of confidential personal and organization information.
  • We will use our best efforts to comply with the expressed wishes of any supporter who does not want their name used in any promotional material, wishes their name removed from solicitation lists, or wishes to have their gifts or services be anonymous.
  • We will collect, use and share information about our supporters among employees and volunteers only on a need-to-know basis and for the sole purpose of carrying out the mission of VCF, VCS and the member ministries.

II. Use of Supporter Information

VCF uses supporter information to understand supporter needs and provide better services. Specifically, we use supporter information to help complete supporter transactions, communicate with supporters, and to update supporters on the VCS ministries. Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use donor comments to guide the delivery of services and improve communications with the general public.

III. Sharing of Personal Information

VCF, VCS and the member ministries will not sell, rent, lease, trade or share supporters’ personal information to other organizations. Donors will be publicly recognized annually in the VCS Annual Report. We assure all supporters that their identity will be kept confidential when requested.

IV. Removal From Mailing List

VCF does not wish to send unwanted mail to supporters. All requests for removal from contact lists (mail, email, phone, etc.) will be honored immediately.

V. Donor Bill of Rights

VCF, VCS and the member ministries have adopted The Donor Bill of Rights as published by The Association of Fundraising Professionals. We believe all supporters have the right to:

  • be informed of the organization’s mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.
  • be informed of the identity of those serving on the organization’s governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities.
  • have access to the organization’s most recent financial statements.
  • be assured their gifts will be used for the purposes for which they were given.
  • receive appropriate acknowledgment and recognition or to remain anonymous if desired.
  • be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law.
  • except that all relationships with individuals representing organizations of interest to the donor will be professional in nature.
  • be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.
  • have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.
  • feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.